Customers

Customer Management

Customer records with contact details and history.

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Description

The regular has a name, not just a receipt.

Customer records hold contact details and what each person bought. A sale can be attached to a customer at the till, so the next visit starts with history instead of a blank field.

Why it matters

The problem it removes.

An anonymous sale ends at the receipt. A customer record lets the next visit start with history.

Who it fits

For businesses that want to know who comes back and what they bought.

How it works

Three steps, in the same system.

Set it up once; the work then follows the normal flow of the business.

Keep a record

1/3

Contact details and purchase history sit with the customer, not in a separate notebook.

Attach the sale

2/3

At the till, a sale can be attached to the customer in the same movement.

See the history

3/3

The next visit opens with what the person bought before.

What you can do

In daily work.

The things this module takes care of, in the order they happen.

01/04

Contact details and purchase history in one record.

02/04

Attach a sale to a customer at the till.

03/04

See what a regular actually spends.

04/04

The base for loyalty and gift cards.

On screen

The screens it opens.

Each one is a working screen in SovranPOS, with its own place in the menu.

Customers

1/1

Customer records with contact and history.

How it fits

What it needs.

What has to be switched on for this module to work.

Nothing

This module runs on its own. No other module has to be switched on first.

What it opens up

Modules that build on this one.

Once this is on, these are the next steps in the same system.

See SovranPOS on your own products.

Not on a sample menu — we show you the till on your own menu, with no obligation.