Who it fits
For any business that takes goods back and refunds the money.
Description
A return is a record, not a cash drawer adjustment.
Take goods back, refund the money, and keep the return attached to its original sale and shift. The refund is in the day's figures and the cash book, so the drawer still reconciles at closing.
Why it matters
The problem it removes.
A return handled outside the till disappears from the day's figures and from the drawer.
How it works
Three steps, in the same system.
Set it up once; the work then follows the normal flow of the business.
Find the sale
1/3The return starts from the original sale, not from a new transaction.
Refund the money
2/3The refund is paid and stays attached to the original sale and its shift.
Keep the day right
3/3The refund is in the day's figures and the cash book, so the drawer still reconciles at closing.
What you can do
In daily work.
The things this module takes care of, in the order they happen.
01/04
Refund against the original sale.
02/04
Returned goods can go back into stock.
03/04
The refund belongs to the open shift.
04/04
The day close includes it — the drawer reconciles.
On screen
The screens it opens.
Each one is a working screen in SovranPOS, with its own place in the menu.
Returns
1/2Take goods back.
Refunds
2/2Refund the money.
How it fits
What it needs.
What has to be switched on for this module to work.
See SovranPOS on your own products.
Not on a sample menu — we show you the till on your own menu, with no obligation.